Purchases are shipped from our warehouse in Chennai, Tamil Nadu by courier. Please allow following number of days from receipt of your order.
- For domestic (metros & central district areas) – 4 – 7 days
- For domestic (non-metros & out of city areas) – 7 – 14 days
- For international – 14-21 business days.
Order deliveries will be made between 9am – 5pm Monday – Friday. Special delivery instructions will be conveyed to the courier companies. However, as Aloe Veda uses 3rd party couriers, Aloe Veda may not have full control over the service level of the courier company.
Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbour, etc in the Shipping Instructions. Aloe Veda Online takes no responsibility for goods signed by an alternative person.
Aloe Veda Online is not responsible for damage after delivery.
All claims for shortages or damages must be reported to customer service on the day of delivery.
Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.
Free Shipping is offered for orders > Rs. 500. However, this limit is subject to change without advance notice.